Digital DJ Pool

Drew

Matt

Find help about uploading music, promoting, sharing, and more

Artist and Label Accounts

Can I Upload WAV Files?

How To Upload Tracks

Check your Insights page(s) to see the stats your songs are receiving

How To Check Your Songs' Stats

Can I upload songs to my account on the Digital DJ Pool mobile app?

Can I Upload Music On the App?

How Can I Edit My Track?

Can I Upload MP3 Files?

How can I delete a track from my profile?

How Do I Delete My Tracks?

Share your uploaded music on social media.

How To Share Your Music

Can I Upload AIF, FLAC, MP4, or M4A Files?

How Do I See Who Downloaded My Tracks?

Common Uploading Issues

How to export an MP3 from your software program at the correct bitrate

Exporting 320 kbps MP3 files

Can I add music from my phone or mobile device?

Can I Upload From My Mobile Phone?

Pending songs

Uploading Basics

What is Engagement?

What is Reach?

What are Impressions?

What does Peak Monthly Position mean on my Insights pages?

What is Peak Monthly Position?

What do the Reach and Insights sections on my Insights pages mean?

What Does it Mean to Reach Radio Stations, Clubs and Bars?

Understanding Your Data

What is a Boost?

What is a ReSpin?

Should I use Boost or ReSpin to promote my track?

What is the Difference between a Boost and a ReSpin?

Use ReSpin to give your track more promotion

How to ReSpin Your Track

Looking for some extra promotion on your track? Give it a Boost!

How To Boost Your Track

Get qualitative feedback about your song from DJs around the world

What is a feedback report?

Premium Promotions

Back to Digital DJ Pool

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.