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Pending songs

What to check and what details to send support when a Digital DJ Pool upload remains pending.

If a track still shows as pending in My Tracks, review its required details and the upload status for any error message.

  • Confirm the track has an artist name, title, genre, version, artwork, and an AI declaration.

  • If the upload shows an error, note the exact message and check the relevant file requirement in How To Upload Tracks.

  • If there is no error or the track remains pending, contact Digital DJ Pool support so they can check its status.

When you contact support, include the track title and artist, upload date, file name, and exact status or error message so they can check the specific upload.

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