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Why Did My Subscription End?

How can I regain access to the site?

If your access stopped, it's almost always one of these:

  • A payment didn't go through. An expired or declined card ends the subscription. Update your card on the Billing tab in Settings and resubscribe.

  • It was cancelled. Cancelling stops the next cycle, so access ends when your current paid period runs out.

Either way, you can pick a plan and get back to unlimited downloads right from the Billing tab. And anything you already downloaded is still yours — it doesn't disappear when a subscription ends.

Still stuck? Message us with your username and the email on your account and we'll sort it out.

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